Shipping policy
Shipping Policy – HaniaEcom
Thank you for shopping with HaniaEcom. This Shipping Policy explains how we process and deliver your orders.
1. Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
2. Delivery Time
Estimated delivery times across Pakistan:
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Major cities: 2–4 business days
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Other areas: 3–5 business days
Delivery times may vary depending on your location and courier service availability.
3. Shipping Charges
Shipping charges may vary depending on the order size, weight, and delivery location. The final shipping cost will be displayed at checkout before completing your purchase.
4. Order Tracking
Once your order is shipped, you may receive tracking information through email, SMS, or WhatsApp so you can monitor the delivery status.
5. Delivery Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to:
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Weather conditions
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Courier service issues
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High order volumes
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Public holidays
We appreciate your patience in such cases.
6. Incorrect Address
Please ensure that the shipping address you provide is accurate. HaniaEcom is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
7. Damaged or Missing Items
If you receive a damaged product or your order is incomplete, please contact us within 3 days of delivery with photos of the item and packaging so we can assist you.
8. Contact Us
If you have any questions about shipping or your order status, please contact us:
Email: haniaecom247@gmail.com
Store: HaniaEcom